Returns & Exchanges
At BB Branded, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for items in original, unworn condition with tags attached.
Initiate Your Return
Log into your account or visit our online return portal with your order number and email address to start the process.
Pack Your Items
Securely place the items in their original packaging, ensuring all original tags and shoe boxes are included and undamaged.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects and approves your return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing